Over 2 trillion messages are sent yearly, with an approximate 98% of messages are read in just three minutes after sending. Text messaging is the most fruitful tool these days where mobile is the favorite thing for most people.
Businesses and many sectors started to acknowledge the value of SMS Gateway to the consumers – where healthcare is not an exception. Here’s everything you need to know about SMS for healthcare.
What is SMS Marketing?
SMS marketing is the method of utilizing messages for communicating with consumers regarding important information about your business. It’s a permission-based marketing channel and versatile that allows firms to deliver messages quickly to the text subscribers. Text messaging is a straight line of communication and contact that reaches a huge audience.
How SMS marketing helps and improves the Healthcare Industry?
1. Health details
Those days are the over where patients need to stand in lines or travel to visit the doctor regarding their health details. Now, Health-related details could be sent straight to the patients by SMS that involves::
- Patients’ diagnoses along with lab reports, test reports, could be sent via SMS.
- Health-related guidance as healthcare measures improve immunity, diet tips can be sent by SMS.
- Any vital data about the recall of medical products or medicine delivered over SMS.
2. To manage internal communication with the staff
Not just patients SMS assist with communicating the hospital’s internal staff. SMS hospitals could simply inform staff regarding regular staff, night duty, new doctor’s appointments, medicines level in your stocks, and also daily updates needed by the hospital faculty for the beneficial operations.
SMS enables managing your internal activity and communication with quick SMS notifications that help with cost-saving. Medical offices can reach their whole staff at the same time. Effective engagement will minimize the miscommunication or any dispute chances within staff members.
3. Appointment notifications
SMS messaging is the simple and efficient method of communication that your clinic has with the high rates of opening and delivery. Automating the visit and delivering appointment reminders through SMS, saves the staff from telephone bills and administrative pressure.
Modifications in time management is another huge benefit. Delivering appointment reminders through SMS can offer patients vital details like the date, center, and time of their appointment.
4. News and alerts
SMS could even help the hospitals to make sure best communication with the patients. Especially, in times as covid-19, hospitals could send details regarding the ways to maximize the measures and immune system for protecting themselves. Regular details can be sent via SMS as they are inexpensive and could target a wide range of people. Hospitals enable people to know about their new services.
SMS could support their patients to know about updates regarding the healthcare industry, innovations, and more.
5. Make sure your Facility Guidelines
As the social distance is evolving heavily, medical offices and facilities are doing their best to eradicate bunched waiting rooms. SMS messaging access healthcare people to alert patients to wait in their cars in their parking lot till they could enter the hospital. That makes sure your patients are informed well, regarding new check-in procedures with an appropriate time and space that are kept within individuals. Updates could be used for informing the patients if any new doctor joined the clinic.
6. Add Call-to-action
If you are including any appointment reminder, then include a shortened link to reschedule. Then your clinic can save some time, where patients don’t need to call anyone, and your clinic can regain the revenue with quick rescheduled appointments. These timely messages are the finest ones as they can minimize client no-shows and steer future appointments too.
How to make your patients enrolled in the Text marketing Service?
1. Ask when scheduling
If you didn’t have any patient’s numbers, or if you have their numbers, it is simple to ask if they like you to remind them via SMS while scheduling their appointment. Ask if they want to get the reminder and what volume can work better.
This is even a good time to question if they like to get other texts, like reminders, weekly health tips, for scheduling new appointments, and alerts regarding your new services.
2. Include a sign-up form on the website
If the patients can schedule their appointments online, then it can be the best way to enroll your people in the text reminder services. Design an embeddable sign-up form then include it on the website.
3. Display the number in the waiting room
Your patients will be on their phones while they are waiting for their appointment. So, it is better to have a placard, sign, or any notice in the waiting area. Your display needs to include easy instructions for signing up for the text reminder service. So, here’s how you can do it.
“From now on we are offering easy text message reminders!
Sign up to get appointment reminders, health tips, and much more”.
Text “DRMANNY” to 57185!
Sample SMS Templates For Hospitality Sector
- Appointment Reminder with [Medical center]
Hi [your name], your [Appointment] with us is scheduled on [Date] at the [Time].
Reply [The Keyword] for confirming.
- Hi [NAME], it’s been 1 year since your whole body checkup. Here’s the 20% off if you come before next Wednesday. See you soon.
- We have a shift open at the [Time], on the [DATE]. Reply YES for accepting or NO to decline in the next 1 hour.
- Hi Mr/Mrs[Name], your test results are online now. Log in to check the results: [your Website]
Are you looking for SMS for healthcare? connect with Guni SMS. Guni SMS is an experienced SMS marketing service company that offers great SMS services, bulk SMS services, and more for many sectors. That can help your business move towards development and growth and engage and keep in touch with the clients or consumers directly.